Returns & Exchanges
At Ninjas in Pyjamas, we want you to wear your gear with pride, which is why we offer a 30-day return window for all unworn and unwashed apparel. If your pro kit doesn't fit or meet your expectations, our streamlined process ensures you get back in the game quickly.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Place the items in their original packaging with all tags attached, ensuring the gear is protected during transit.
- 3.Ship It Back
Print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse team inspects the returned items, we will process your refund or exchange within 5-7 business days.